Upgrade the AMD software using the upgrade packages provided by Dynatrace.

Red Hat Enterprise Linux 5, 32-bit and 64-bit, is not supported in DC RUM 12.4. Migrate it to a supported release before performing this procedure. See:


  1. Log on to the AMD as root user.

  2. Mount the latest AMD upgrade disc.

    Insert the AMD upgrade disc into your drive and mount the drive with the command:

    mount /dev/cdrom /mnt

    If you are working with a different installation, your device mount location may be different. In such cases, you can skip to Step 4.

    For more information, see Operating System Related Issues.

  3. Go to the upgrade directory.

    Change your current working directory to AMD on the drive with the command:

    cd /mnt/AMD

  4. Select the upgrade file.

    For more information, see AMD Software Installation and Upgrade Script.

  5. Test the system readiness for the AMD software installation.

    Run the selected upgrade file with the --test-system parameter. For example:

    ./upgrade-amd-amdos6-x86_64-ndw-12-04-00-2119-b001.bin --test-system

    A summary is displayed after tests are run. If a message indicates that no issues were found, proceed to the next step. Otherwise follow the instructions on the screen. You may be prompted to either install missing software or to disable services that affect the AMD's performance. For more information, see Preparing Red Hat for AMD Installation without Kickstart.

    Figure 1. System Output on a System Ready for AMD Software Installation
    [root@vantageamd cdrom]# ./upgrade-amd-amdos5-x86_64-ndw-12-04-00-1234-b001.bin --test-system
    AMD Installation and Upgrade Utility
    Installation version:      AMD with OpenSSL support
    Installation architecture: x86_64
    Installation type:         Upgrading AMD with OpenSSL support
    Installation started on:   Wed Apr  4 12:31:51 CEST 2016
    No missing dependencies, it is OK to install AMD software
  6. Run the selected upgrade file in the installation directory.

    At the command line prompt, type:


    where file_name is the name of the correct upgrade file.

    Before the AMD software is installed, a script is run to check whether all software dependencies are resolved. If any auxiliary packages are missing, the process stops and the missing package names are listed. If this occurs, use your Red Hat subscription repository or the system installation media to install the required packages. Note that the AMD installation scripts list only the packages on which the software is directly dependent. The listed packages may have further dependencies that also need to be resolved and are pulled in automatically by package management software such as yum. In special cases, you can use additional parameters for the upgrade command to help you automate necessary system upgrade steps. For more information, see AMD Software Dependencies and Conflicts.


    An updated Linux kernel may be installed as an effect of a software compatibility check. If this happens, a system restart is necessary so that the proper kernel version is in use. For more information, see Resolving Linux Kernel-Related Compatibility Issues.

    If the installation script discovers that, after setup, the available disk space is below the minimum space required, a message is displayed. If this happens, you must make a suitable amount of free disk space available before continuing.

    Figure 2. Warning Messages on System with Insufficient Amount of Free Disk Space

     Warning: Insufficient free disk space available.
      /usr/adlex/rtm/bin   requires at least 2GB
      /var/log/adlex       requires at least 1GB
      /var/spool/adlex/rtm requires at least 10GB
  7. Optional: Select the correct SSL engine (applies to nCipher support only).

    Because of hardware constraints, the installation procedure performed by the upgrade file may not be able to detect the exact type of the nCipher accelerator card (nShield or nFast), and it configures the AMD for nShield. If the card installed is not nShield, you must manually modify the appropriate AMD configuration property after the upgrade file is executed. To do this, open the /usr/adlex/config/rtm.config configuration file and find the ssl.engine property, which defaults to


    If the installed card is nFast, change the setting from nShield to nfast.

  8. Reboot the AMD to complete the upgrade.

After the AMD is restarted, you can use the ndstat command to view the installed packages and their versions.

Example of ndstat Output After the Upgrade

[root@AMD ~]# ndstat
=== The default Java machine
openjdk version "1.8.0_65"
OpenJDK Runtime Environment (build 1.8.0_65-b17)
OpenJDK 64-Bit Server VM (build 25.65-b01, mixed mode)
=== Installed Java packages
=== Installed packages
Installation type: rtm
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  1. I recommend adding in here granting execution permissions to the bin file. To do this use the following command: "chmod +x installationfile" 

    1. Dave,

      We will definitely review your suggestion, and if it turns out not to be a unique situation, we will update the procedure.

      Thanks for your input.